Frequently Asked Questions
Everything you need to know about your journey to holistic wellness.
How long does it take to see results with Traya products?
Consistency is key. Most customers begin to notice visible improvements within 3 to 5 months of regular use, as our products work on the root cause of your concerns.
What are the available shipping options and delivery timelines?
We offer standard shipping across all major regions. Orders are typically processed within 24-48 hours and delivered within 5-7 business days depending on your location.
Are the ingredients used in Traya products safe and natural?
Yes, we prioritize safety and efficacy. Our formulations combine the best of Ayurveda, dermatology, and nutrition using high-quality, clinically tested ingredients.
What is your return and refund policy?
We offer a 7-day return policy for products that are damaged during transit or if the wrong item was delivered. Please ensure the packaging remains unopened to qualify for a refund.
Can I track my order status in real-time?
Absolutely. Once your order is dispatched, you will receive a tracking link via email and SMS to monitor your package until it reaches your doorstep.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes.